2024
ADT Remote Assistance hits 3 million customers
ADT’s Remote Assistance program offers customers convenience and flexibility. We've served more than 3 million Remote Assistance customers since the program’s launch in 2021.
ADT launches Trusted NeighborTM
ADT’s Trusted Neighbor is a new form of the universal practice of giving your neighbor a key to your home. If you’re away and need someone to collect a package from your porch or shut off a waterpipe after a water leak notification, neighbors you trust can be alerted and granted temporary access to your home through the ADT+ app. When they leave your home, Trusted Neighbor makes sure to lock your door and return your ADT security system back to its original security setting.
ADT turns 150
Founded in 1874, ADT has innovated for 150 years to become the industry leader in providing smart home security. ADT employees marked the company's 150th birthday with celebrations at local offices nationwide. ADT also acknowledged the milestone with a donation to The Birthday Party Project, supporting the nonprofit's mission to provide meaningful celebrations for unhoused children.
ADT+ Security System offered nationwide
ADT+ is our most advanced, reliable and flexible security solution. It offers seamless integration with Google Home, allowing users to automate and control smart home devices more easily. The system incorporates long-range DECT/ULE technology, extending coverage up to 230 feet indoors and 2,300 feet outdoors. ADT+ supports both DIY and professional installation, offering flexibility for customers.
ADT adopts AVS-01 to aid first responders
ADT adopts the Alarm Validation Scoring Standard (AVS-01), which provides a standardized method to communicate with 911 centers, giving them critical alarm information that can help prioritize emergency responses. ADT collaborated with emergency call centers nationally to help train them on the new AVS-01 standard.
2023
ADT launches Self Setup
ADT and Google announce ADT Self Setup, a fully integrated DIY smart home security system offering from ADT. It’s customizable and can be accessed with the ADT+ app nearly anywhere with cellular service. The ADT+ app provides the ability to check cameras and set automation for connected devices, including some Smart Home Google devices such as Nest Thermostats, Nest Cams and the Google Nest Doorbell.
ADT Safe Places launched as new philanthropic program
ADT Safe Places is created as our corporate philanthropic program that works to create a world where everyone feels safe. The program provides focused, impactful giving, volunteerism and in-kind donations to groups working to create safe, smart and sustainable improvements to their communities.
2022
ADT and State Farm form partnership
ADT and State Farm begin working together to enhance customer safety while mitigating homeownership risks with smart home technology. State Farm invested $1.2 billion in ADT and $300 million in an opportunity fund to develop and support innovation. In 2023, State Farm customers in select states were offered ADT service at a discounted rate, including sensors for water, smoke and windows/doors.
ADT helps make Uber safer
ADT mobile safety solutions are integrated into the Uber app for riders and drivers. Uber users in the United States have access to live help, via phone or text, from ADT professional monitoring agents 24/7.
This safety tool grants Uber drivers and riders reassurance and emergency services access when needed.
2021
ADT partners with DoorDash
Safe by ADT powers SafeDash, DoorDash’s in-app safety toolkit. Dashers can quickly and easily request professional help by voice or text and receive emergency services at their location anytime they feel unsafe.
2020
ADT and Google form long-term partnership
Google invests $450 million in ADT, acquiring a 6.6% company ownership stake. Each company commits $150 million to co-marketing, product development, technology and employee training.
The partnership combines ADT’s SMART Monitoring with Google’s Nest devices and machine learning. Since 2020, ADT and Google have introduced additional smart home products to improve the user experience.
ADT and invisaWear collaborate on wearable safety accessories
Smart wearable company invisaWear and ADT collaborate to introduce advanced mobile safety and monitoring features into invisaWear’s ground-breaking line of wearable personal safety accessories. ADT also powers invisaWear’s companion app, allowing users who feel unsafe to discreetly connect by voice or SMS chat with ADT.
ADT provides peace of mind for Lyft users
Lyft adopts ADT’s mobile safety solutions to help protect its riders and drivers. ADT powers the Emergency Help feature to discreetly connect Lyft riders and drivers to an ADT professional monitoring agent during an uncomfortable event or when an emergency response is needed.
2019
ADT innovates with Command and Control
ADT drives innovation with the launch of ADT Command and Control. The ADT Command panel (shown) has smart home capabilities that help customers protect and automate their homes through one easy-to-use interface. With the ADT Control mobile app, customers can remotely access their connected smart devices, including lights, locks and thermostats, and set schedules, scenes and geofences for a more automated home experience.
2010
ADT Pulse brings remote control
ADT elevates home intelligence when the launch of Pulse, an app that lets customers remotely access and control their home security system, lighting, climate control, security cameras and much more — all in real time.
1991
Iconic ADT yard sign debuts
A new ADT security feature gains immediate customer approval: the iconic ADT yard sign, which now dots millions of customers’ yards across the country.
1980s
Technology allows ADT to widely expand home security
New technology enables ADT to make home security affordable for the masses. Previously, ADT only protected commercial and government facilities due to high costs. Four decades later, residential security is the heart of ADT’s business.
The Focus multiplex alarm control unit (shown) debuts, which features fire, hold-up, burglary and critical condition monitoring in a single control.
1974
ADT turns 100
ADT celebrates its 100th birthday. The company promotes its 1970s innovation, introducing its first computer-based proprietary system.
1969
ADT goes public
ADT, a leader in America’s security market, becomes a publicly traded company on the New York Stock Exchange.
Also in the 1960s, ADT launches the vault vibration system.
World War II
War needs spur innovation
As America enters World War II, a workforce shortage drives demand for technology that automatically detects fire or intrusion, then signals an alarm. After the war, ADT is recognized for protecting government factories that produced weapons and aircraft from enemy sabotage. Two years after the war, ADT pioneers ultrasonic indoor motion sensors.
1920-1940
ADT creates the Central Station Monitoring Center
ADT pioneers the concept of the Central Monitoring Center, enabling thousands of customers to link to 24/7/365 monitoring and protection. Devices receive alarm signals, and then operators contact police, fire or medical services, if needed. Its success propels ADT to help protect the 1939 World’s Fair in New York City.
1890-1920
ADT employs Roundsmen and Messenger Boys
ADT call boxes are used to request a Messenger Boy who takes messages to Western Union for distribution. Messenger Boys make about 25 cents an hour and can be requested for just about anything, even customer errands. The Messenger Boy service brings in about 70% of ADT’s revenues.
At the turn of the century, the telephone replaces the telegraph and ADT pivots to signal service, ADT’s first proactive security monitoring and response offering.
ADT Roundsmen work as watchmen, making rounds of commercial and government buildings, helping prevent fires and burglaries, and noticing anything out of the ordinary. Many Messenger Boys are recruited to become Roundsmen to strengthen the signal service.
1901-1908
Western Union acquires ADT
Robert C. Clowry, a colonel in the U.S. military, serves as an example of the career growth available at ADT. Clowry worked his way up from Messenger Boy to eventually serve as President of Western Union and ADT, which he leads for eight years.
Today, ADT extends the same growth opportunities to veterans and has been recognized with the HIRE Vets Gold Medallion Award presented by the U.S. Department of Labor.
1874
ADT is formed in Baltimore
It all started on April 5, 1874, with a nighttime break-in. American District Telegraph Founder Edward Callahan created a telegraph-based "call box" to signal for assistance to a central office. He quickly connected 50 other homes in the neighborhood, creating the first residential security system network. American District Telegraph was incorporated shortly thereafter on Aug. 14, 1874, in Baltimore.