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How to stay safe and connected as Hurricane Ian approaches

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How SoSecure can help keep kids safe as they head back to school.

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School is back: Help keep your kids safe with SoSecure

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ADT announces partnership with State Farm, plans to revolutionize the customer experience by combining security, risk mitigation and smart home capabilities

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Watch our robot take on Pictionary

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Showing off our humanoid robotics and indoor drones at GSX

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ADT Commercial's humanoid robotics and indoor drones

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Apollo with Drone

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How ADT is working to silence false alarms

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A rock star engineer who likes to &#8216;breaks things&#8217; and help save lives

10 Questions &#8211; Tim

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Behind the scenes of ADT&#8217;s new partnership with Uber, and what comes next

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Protecting and connecting riders and drivers with a new partnership: ADT | Uber

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ADT partners with Uber to provide in-app safety features for riders and drivers nationwide

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Habitat for Humanity homes get ADT support and upgrades

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ADT now sells, installs and services more Google Nest products to make your home safer, smarter and more sustainable

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In the event of an extreme weather event — such as the looming danger from Hurricane Ian in Florida — it’s crucial to have a safety plan for staying connected to loved ones and protecting your property.

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Whether you’re allowed to shelter in place or must heed an evacuation warning, it’s important to protect your health, stay in touch with friends, family and neighbors, and keep an eye on your property.

Stay Connected: Follow changing weather conditions via the radio,&nbsp;television, safety app or <a href="https://www.weather.gov/">weather website</a>. Stay connected to friends and family members with the <a href="https://www.adt.com/sosecure">ADT SoSecure app</a>. Its location-sharing feature enables users to invite family and friends to join private groups to share their locations or create a check-in. SoSecure is available on both&nbsp;<a href="https://www.globenewswire.com/Tracker?data=YKnZO2aXiAVbWsH3n4nZ2xTvtvA7DbxBXk8MEZdHbkFVFT_y84hEsahrCTCJVA5-dGBNBNNFOewD4iMAmWsl4WAjbDQwf1vzshLr7G2uZp0=">iOS</a>&nbsp;and&nbsp;<a href="https://www.globenewswire.com/Tracker?data=WG6eP5NmNBdP0vqHk-zETSyiDYuYcLH-4cNy-LD3kkrQBQLv_nFRx3nxj7JqA3fjAs1_RWuur0338wvVRmHegmKZiQfEueBs9ZPNRGBj0nMKtUwbZSBWl5PLuUROif-BqLQmMkzgq7VjUoh_9wkZ_w==">Android</a>&nbsp;phones, making it easy for cross-platform families and friends to stay better protected and connected within a single app.

Stay Inside: Do not go outside until you hear from authorities that the storm has passed your area completely. Stay away from all windows and exterior doors. Leave your home only in extreme circumstances (e.g. if your home is damaged or if authorities instruct you to do so).

Unplug: If you lose power, avoid a power surge by turning off all major appliances. If your home experiences an outage, your ADT security system will automatically switch to its internal backup battery, which will last 4-6 hours. You can find more information on ways your security system automatically responds to storm-related interruptions <a href="https://www.youtube.com/watch?v=x9NZOOYdB8E&amp;feature=youtu.be">here</a>.&nbsp;

Secure Pets: If you have pets, make sure they are safely protected indoors as they could run in fear when inclement weather hits.

Get help fast: If you do need emergency assistance, a simple slide of the SoSecure app’s SOS button initiates an alert to ADT. ADT will contact you, alert authorities, and share your location and other user-provided, personally identifiable information to help emergency responders locate and identify you. SoSecure users can also chat directly with an ADT agent to report a disaster, fire, injury, gas leak or security concern.

Arm your home with smart devices: If you are away or need to evacuate your home, smart home devices can help you keep an eye on your home and monitor issues in real time.*&nbsp;When integrated with ADT, you’ll also have 24/7 monitoring of all of your systems.

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* Some features, including mobile notifications, remote control, video streaming and video recording require working internet and Wi-Fi.

Know how to connect to ADT customer service: When weather conditions become unsafe for travel, ADT technicians may need to cancel or reschedule in-person appointments until it becomes safe to visit your home or business. We appreciate your patience if a scheduled appointment was impacted by unsafe weather conditions. Empowering our customers to protect and connect what matters most is our mission, and to do that, we take care to ensure the safety of our ADT team members who serve our customers every day.

As an alternative to in-person service, you can utilize our <a href="https://newsroom.adt.com/blog/new-adt-virtual-assistance-program-brings-more-convenience-and-flexibility-to-residential-customers">Virtual Assistance</a> service. This free program allows you to connect remotely via video with a trained ADT technical specialist to get troubleshooting help. Get started by calling 800-521-1734 to schedule a service visit.

What you do after the hurricane passes can be as important as what you do during the storm. Here are a few things to focus on afterwards:

During an extreme weather event like Hurricane Ian, it’s crucial to have a safety plan for staying connected and protecting your property.

How to stay safe and connected as Hurricane Ian approaches - ADT

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With a new school year in full swing, parents are more concerned about their children’s safety than at any time in the past 20 years, according to a new <a href="https://news.gallup.com/poll/399680/parent-student-school-safety-concerns-elevated.aspx">Gallup poll</a>.

While there is no foolproof way to ensure student safety, mobile safety apps such as <a href="https://www.adt.com/sosecure">SoSecure by ADT</a> can help. The free technology offers users different ways to call for help, including the ability to notify emergency contacts and request emergency assistance.

More than half of children in the U.S. under the age of 11 (53%) — and more than 84% of teens — own <a href="https://www.commonsensemedia.org/research/the-common-sense-census-media-use-by-tweens-and-teens-2019">a smartphone</a>.

SoSecure offers the most discreet ways to call for help, including SOS call, chat, live video* and voice activation with a custom secret phrase*, even from a locked screen. Whether your child is walking home from school, has a late-night sports practice or is stuck with a flat tire, help is always at hand with SoSecure.

How SoSecure works

When an SOS alert is triggered, an ADT agent will contact the user to ensure that they're OK. If ADT cannot get in touch with the user, we'll send your last known GPS location to emergency response and notify the user's emergency contacts. If there is still no response from the user, ADT will use the GPS in the phone to send emergency services to their location.

SoSecure also features <a href="https://newsroom.adt.com/corporate-news/adt-introduces-new-location-sharing-features-sosecure-adt-mobile">location sharing</a>, allowing parents to view their children’s whereabouts via a smart phone. Users can invite family and friends to join private groups to share their locations or create a check-in, and can create an unlimited number of location-sharing groups for free.

Users can also save favorite spots like home, school or work, and get alerts when someone in their group arrives or leaves. For example, you can get alerts when your child leaves school and arrives at home, along with having access to their live location while en route.

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SoSecure is available for both <a href="https://apps.apple.com/us/app/sosecure/id1495220820" target="_blank" rel="noreferrer noopener">iOS</a> and <a href="https://play.google.com/store/apps/details?id=com.adt.sosecure.android" target="_blank" rel="noreferrer noopener">Android</a> phones, making it easy for cross-platform families and friends to stay protected and connected within a single app.

Crash detection &amp; roadside assistance

Have a new driver on your hands? With SoSecure Premium’s <a href="https://newsroom.adt.com/safe-stories/adts-personal-safety-app-can-now-detect-car-accidents-and">crash detection</a> feature, when a crash is detected, an ADT agent will call you to ensure that you're OK. If you need help, we'll notify emergency response and send your location. The subscription also includes roadside assistance***, which can help with issues such as flat tires, dead batteries and more.

With free features such as SOS call, chat and location sharing, SoSecure is an easy way to add another layer of protection for your family while at home, school and beyond.

* Available with a subscription to SoSecure Plus and Premium

** Available with a subscription to SoSecurePremium

*** Roadside services provided by Cross Country Motor Club

With free features such as SOS call, chat and location sharing, SoSecure is an easy way to help keep your kids safe while school.

School is back: Help keep your kids safe with SoSecure - ADT

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ADT Commercial nears commercialization of intelligent autonomous guarding solutions and unveils pilot partnerships with Movado, others at GSX 2022

<a href="https://www.adt.com/commercial">ADT Commercial</a>, a leading security integrator and premier provider of commercial security, fire, life safety and risk consulting services in the U.S., is nearing commercialization of its intelligent autonomous guarding solutions, and is showcasing new updates to its innovative humanoid robotics and indoor drone technologies Sept. 12–14 at GSX 2022.

ADT Commercial’s suite of <a href="https://www.adt.com/commercial/resources/how-technology-can-alleviate-surveillance-blind-spots">intelligent autonomous guarding solutions</a> will use AI and AR in combination with autonomous humanoid robots and indoor drones for comprehensive security surveillance of a wide variety of commercial areas. The current versions of both the humanoid robotics and indoor drone technologies in development and on display at GSX boast a host of additional features — virtually all of which were directed by the feedback of select pilot partners who have deployed the solutions in their commercial facilities.

“Our approach to innovation is completely centered on customer needs and in keeping with the to-the-minute pulse of the industry. Especially given the costly turnover and labor shortages that have been mounting in the guarding market over the last several years, we saw a way forward to help our customers through technology,” said Ed Bacco, ADT’s Vice President, Enterprise Security Risk Group. “We’re focused on solutions that create necessary change and disruption to the commercial security landscape and can respond to these types of evolving challenges. But how we make those changes has to start with and be driven by the customer.”

In addition to conducting autonomous patrols, performing two-way communications between the public and an operator, opening doors, riding elevators, and completing various tasks with fine motor-skilled actions, new features developed for the <a href="https://newsroom.adt.com/blog/benefits-of-humanoid-robotics-in-guarding">humanoid robot</a> in partnership with Norway-based robotics company, Halodi, include a camera system that allows for a full 360-degree range of sight, robot self-docking and self-charging capabilities, a padded suit, and many additional upgrades to further improve reliability and serviceability. In fact, since debuting the robotics solution at ISC West in March 2022, the team has prioritized more than 180 enhancements to the technology in response to feedback from various pilot partners across industries.

“While most security-focused robots can observe and report, we’re working closely with our pilot partners and Halodi to create humanoid robots that can observe, report and engage with surroundings sans human in ways never imagined,” said Mike Lavway, ADT’s Director, Enterprise Security Risk Group Operations. “The true benefit to our customers in deploying this technology is the value it brings to their security team — having a robot that can interact with its environment means fewer risks to a customer's greatest asset, their people.”

Working with Israel-based Indoor Robotics, the autonomous indoor drone technology being displayed this year at GSX 2022 is intended to act as an additional layer of 24/7 surveillance that’s integrated with other adaptive security technologies to likewise help address labor shortages in the guarding market and diminish risk to human life. 

“The current drone in development can provide 360-degree surveillance with the added mobility and flexibility of autonomous flight, automating traditional patrol missions while also expanding capabilities to interact with security incidents in near real time without risking the wellbeing of personnel,” Lavway said. “Eventually, what we want is for our humanoid robots and the indoor drones to work together as a total guarding solution for customers.”

Luxury Swiss watchmaker Movado is currently piloting the autonomous indoor drones at the group’s distribution center in Moonachie, N.J., where it’s testing the technology to serve as a supplemental physical security measure for overnight and weekend coverage.

“We’re incredibly impressed with the technology and its potential so far, and we’re extremely excited to be partnering with an innovator like ADT Commercial on its development,” said John Holubowicz, Director of Loss Prevention for the Movado Group. “This truly feels like the future state of where we’re headed in terms of loss prevention and security. This technology will enable us to automate physical security guard responsibilities, improve reliability in reporting conditions and has incredible potential to help diminish and even eliminate the occurrence of false alarms.”

As the technology is refined, Movado has plans to expand use of the solution to its warehouse spaces and other critical areas in its facilities, deploying a fleet of drones for multiple and specific use cases.

“Collaborating with customers and pilot partners before taking technologies to market ensures that we’re creating scalable solutions that are responsive to real threats and risks,” said Chris Fowler, ADT’s Director, Emerging Technologies. “It’s innovating with the customer in mind, by helping them to streamline critical activities, reduce costs, and provide practical, intentional value.”

“We view innovation as a crucial way to help our customers establish next-generation security programs that more effectively and successfully meet the challenges they face,” adds Dan Bresingham, ADT’s Executive Vice President, Commercial. “Working with them directly on these key technologies paves the way for success as we look to revolutionize the industry and the ways in which end users view their commercial security programs.”

ADT Commercial’s intelligent autonomous guard solutions, including both the humanoid robot and autonomous indoor drone, are on display Sept. 12–14 at GSX 2022 in booth 2143. Click <a href="http://www.adt.com/commercial/gsx">here</a> to learn more.

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ADT Commercial nears commercialization of intelligent autonomous guarding solutions such as humanoid robotics and indoor drones.

Showing off our humanoid robotics and indoor drones at GSX - ADT

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<a href="https://www.adt.com/commercial">ADT Commercial</a> is showcasing new updates to its <a href="https://newsroom.adt.com/adt-commercial/%pagename%">innovative humanoid robotics program</a> Sept. 12–14 at GSX 2022. The security robot is able to conduct autonomous patrols, perform two-way communications between the public and an operator, open doors and complete tasks that require fine motor skills — such as drawing a picture.

In this video, the robot Gemini plays a bit of Pictionary with Mike Lavway, ADT's Director of Enterprise Security Risk Group Operations, at ADT's Innovation Lab.

New features developed for the humanoid robot in partnership with Norway-based robotics company, Halodi, include a camera system that allows for a full 360-degree range of sight, robot self-docking and self-charging capabilities, a padded suit, and many additional upgrades to further improve reliability and serviceability. Since debuting the robotics solution at ISC West in March 2022, the team has prioritized more than 180 enhancements to the technology in response to feedback from various pilot partners across industries.

ADT Commercial’s intelligent autonomous guard solutions, including the humanoid robot, are on display Sept. 12–14 at GSX 2022 in booth 2143. Click <a href="http://www.adt.com/commercial/gsx">here</a> to learn more.

Watch ADT Commercial's humanoid robot show off its fine motor skills during a round of Pictionary.

Watch our robot take on Pictionary - ADT

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How our new technology can alleviate surveillance blind spots - ADT

How our new technology can alleviate surveillance blind spots

According to a recent survey, what did consumers say was the top reason for a false security system alarm?

The answer is C. Pets accounted for 27% of responses, with wildlife accounting for 21% of responses and objects at 19%.

At ADT, we’re addressing this challenge every single day through new and innovative technologies, and that’s good news for the 36% of US households with a home security system. How are we doing that? As part of a recent event sponsored by Parks Associates that brought together security industry leaders, I shared how ADT continues to innovate and enhance our professional monitoring offerings to help eliminate false alarms and make communication between all those involved in an alarm event more impactful and effective.

During the panel, I discussed our <a href="https://newsroom.adt.com/smart-stories/what-adt-doing-help-reduce-false-alarms">SMART Monitoring platform</a> that includes several technologies and platforms working together to help achieve this goal. SMART stands for System Monitoring And Response Technology. We have Alarm Messenger which sends a text message to end-users and their emergency contacts when an alarm happens. They receive a text with a link to a portal and when they open the portal, they can see their alarm information, and then they can cancel or request police.

False alarms are a common occurrence in the security industry and it’s an expensive and time-consuming issue to resolve. In a recent <a href="http://www.parksassociates.com/blog/article/monitoring-stations-deliver-a-strong-experience-for-home-security-customers">survey</a> conducted by Parks Associates, 62% of home security owners remembered a false alarm in the past 12 months and nearly 1-in-10 reported experiencing more than five false alarms.

Here are some of the false alarm prevention trends the industry is keeping an eye on:

To learn more about what industry experts are saying about the state of the home security market, check out the <a href="https://www.youtube.com/watch?v=-KZpcWK-FlI">highlights</a> from my panel discussion during the 2022 Connections Conference. For more information on ADT’s professional monitoring offerings and to customize your own security system, visit <a href="https://www.adt.com/shop">adt.com/shop</a>.

ADT is working to silence false alarms through new and innovative technologies, including the SMART Monitoring platform.

How ADT is working to silence false alarms - ADT

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ADT, the most trusted brand in smart home and small business security, and <a href="https://www.statefarm.com/">State Farm</a>, the 100-year good neighbor and largest insurer of homes in the U.S. with 13.7 million homeowners policies in force, today announced that State Farm will make a $1.2 billion equity investment in ADT, resulting in State Farm owning approximately 15% of ADT after the equity investment and the tender offer (described below) close. Additionally, ADT plans to partner with State Farm, and build upon its existing <a href="https://newsroom.adt.com/corporate-news/adt-and-google-partner-create-leading-smart-home-security">relationship with Google</a>, with the aim to expand opportunities to combine next-generation security, innovative smart home technology and reimagined risk-mitigation capabilities to monitor, detect, prevent and optimize against homeownership risks. State Farm will commit up to $300 million to fund product and technology innovation, customer growth and marketing. In addition, Google has separately agreed to commit an incremental $150 million, subject to the achievement of certain milestones, to advance opportunities created by this type of innovation, raising its total success fund commitment to $300 million. “ADT’s partnership with State Farm creates the capability to drive innovation in homeowners insurance on a broad scale. By delivering a truly connected home, together we can improve the customer experience and provide more peace of mind,” said Jim DeVries, ADT President and CEO. “These new and expanded partnerships represent another bold step forward for our company and provide ADT more avenues to grow our customer base, strengthen brand loyalty and lower customer acquisition costs.”

At its <a href="https://investor.adt.com/events-and-presentations/events-calendar/event-details/2022/ADT-2022-Virtual-Investor-Day/default.aspx">Investor Day</a> earlier this year, ADT showcased a customer-focused, safety and innovation strategy. The company, along with State Farm, aims to create a comprehensive solution across home and mobile safety to help customers recover from unexpected risks with proactive safety and security. ADT envisions customer benefits that may include:

“As the industry leader, we’ve always recognized our responsibility to go beyond insurance and find ways to build stronger and safer communities for our customers and the neighborhoods we serve,” said Paul Smith, Chief Operating Officer at State Farm. “This partnership gives State Farm the opportunity to provide smart home technology that takes us from our ‘repair and replace’ model to a ‘predict and prevent’ mindset. These innovations will help us take the next step into the future of home insurance and add more value for our customers.” “A smart home should take care of the people in it while also helping to make sure they are protected and safe,” said Rishi Chandra, Vice President and General Manager of Google Nest. “Our work with ADT is building the next generation of smart home security solutions.”

Transaction Details State Farm has agreed to make a $1.2 billion investment in ADT to acquire 133.3 million shares of ADT’s common stock at $9 per share. With their investment, State Farm will obtain a seat on ADT’s Board of Directors and intends to designate Paul Smith, Executive Vice President and Chief Operating Officer of State Farm. State Farm’s equity investment, which is subject to customary closing conditions, is expected to close early in the fourth quarter of 2022. In connection with State Farm’s equity investment, ADT will be commencing a self-tender offer for up to 133.3 million shares of its outstanding common stock and Class B common stock at $9 per share, to be funded by the proceeds from the State Farm equity investment. The tender offer is expected to eliminate any dilution from State Farm’s equity investment. Funds managed by affiliates of Apollo Global Management, Inc., ADT’s majority shareholder, have committed to backstop the entire offering to ensure that it is fully subscribed. Google, the only holder of ADT’s Class B common stock, will not tender any of its shares. After the equity investment and tender offer close, State Farm will own approximately 15% of ADT, and Google will continue to own a 6% stake (on an as-converted basis) in ADT. Citi and Evercore were the financial advisors to ADT, and Cravath, Swaine &amp; Moore LLP acted as legal advisor. Morgan Stanley &amp; Co. LLC was the financial advisor to State Farm, and Sidley Austin LLP acted as legal advisor.

Conference Call ADT management will discuss the partnership and other related matters during a conference call and webcast beginning at 10:00 a.m. ET today. Participants may listen to a live webcast through the investor relations website at <a href="https://investor.adt.com/home/default.aspx">investor.adt.com</a>. A replay of the webcast will be available on the website within 24 hours of the live event. Alternatively, participants may listen to the live call by dialing 1-888-660-6144 (domestic) or 1-929-203-0865 (international) and providing the passcode 5974526. An audio replay will be available for two weeks following the call and can be accessed by dialing 1-800-770-2030 (domestic) or 1-647-362-9199 (international) and providing the passcode 5974526.

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Forward-Looking Statements ADT Inc. (“ADT”) has made statements in this communication and other reports, filings, and other public written and verbal announcements that are forward-looking and therefore subject to risks and uncertainties. All statements, other than statements of historical fact, included in this document are, or could be, “forward-looking statements.” These forward-looking statements relate to the strategic investment by and long-term partnership with State Farm; anticipated financial performance; management’s plans and objectives for future operations; the successful development, commercialization, and timing of new or joint products; expected timing of product commercialization with State Farm or any changes thereto; the current or future market size for existing, new or joint products; any stated or implied outcomes with respect to the foregoing; and other matters.&nbsp; Forward-looking statements can be identified by various words such as “expects,” “intends,” “will,” “anticipates,” “believes,” “confident,” “continue,” “propose,” “aims,” “envisions,” “could,” “may,” “should,” “estimates,” “forecasts,” “might,” “objectives,” “planned,” “projects,” and similar expressions. These forward-looking statements are based on management’s current beliefs and assumptions and on information currently available to management. ADT cautions that these statements are subject to risks and uncertainties, many of which are outside of ADT’s control, and could cause future events or results to be materially different from those stated or implied in this document, including among others, factors relating to the achievement of the potential benefits of the strategic investment by and long-term partnership with State Farm, including as a result of restrictions on, or required prior regulatory approval of, various actions by regulated insurers, risks and uncertainties related to ADT’s ability to successfully generate profitable revenue from new and existing partnerships, ADT’s ability to successfully commercialize any joint products with State Farm, the Company’s ability to successfully utilize the incremental funding received from Google, ADT’s ability to continuously and successfully commercialize innovative offerings and risk factors that are described in the Company’s Annual Report on Form 10-K, Quarterly Reports on Form 10-Q, Current Reports on Form 8-K, and other filings with the Securities and Exchange Commission (“SEC”), including the sections entitled “Risk Factors” and “Management’s Discussion and Analysis of Financial Condition and Results of Operations” contained therein. Any forward-looking statement made in this communication speaks only as of the date on which it is made. ADT undertakes no obligation to publicly update or revise any forward-looking statement, whether as a result of new information, future developments or otherwise.

Important Information The tender offer described in this communication has not yet commenced, and this communication is for informational purposes only and is neither an offer to purchase nor a solicitation of an offer to sell securities.&nbsp; At the time the tender offer is commenced, ADT will file a tender offer statement on Schedule TO with the SEC. The solicitation and offer to buy ADT’s common stock and Class B common stock will only be made pursuant to the offer to purchase, letter of transmittal and the related tender offer documents (the “Offer Documents”) that ADT will send to its stockholders shortly after commencement of the tender offer. ADT stockholders are strongly advised to read the Offer Documents (including any information incorporated by reference therein) that will be filed with the SEC, when they become available, because they will contain important information., including the various terms and conditions of the tender offer. The Offer Documents and any information incorporated by reference therein will be available at no charge on the SEC’s website at <a href="http://www.sec.gov/">www.sec.gov</a>.&nbsp; In addition, the Offer Documents (once they become available) may be obtained free of charge from ADT’s website at <a href="https://investor.adt.com/home/default.aspx">investor.adt.com</a>.&nbsp;

ADT and State Farm announced that State Farm will make a $1.2 billion investment in ADT, as well as plans related to smart home technology.

ADT announces partnership with State Farm, plans to revolutionize the customer experience by combining security, risk mitigation and smart home capabilities - ADT

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ADT loves hiring innovative people to help make its products come to life. A prime example is engineer Tim Radar, Senior Director, Product Management.

As a kid, Tim dreamed of being a rock star, but now he loves his job testing and creating new products at <a href="https://www.adt.com/">ADT</a>. He doesn’t work at one of ADT’s offices, rather in the Engineering Lab where he gets to play with some pretty cool toys and test all of ADT’s products before they’re sold. But his favorite part of working at ADT is producing high-quality, innovative safety solutions that help save people’s lives.

Get to know Tim a new series called, “10 questions with ...” that spotlights ADT’s outstanding employees. And apply for engineering and other positions at&nbsp; <a href="https://jobs.adt.com/">jobs.adt.com</a>.

As a kid, Tim Rader dreamed of being a rock star, but now he loves his job “breaking things” as an engineer at ADT.

A rock star engineer who likes to 'breaks things' and help save lives - ADT

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This week, we announced our <a href="https://newsroom.adt.com/corporate-news/adt-partners-with-uber-to-provide-in-app-safety-features-for-riders-and-drivers-nationwide">new partnership with Uber</a> to help keep riders and drivers safe with live help from ADT safety agents. We spoke with <a href="https://www.linkedin.com/in/leahpage/">Leah Page</a>, Vice President of Emerging Business and Mobile Security, and <a href="https://www.linkedin.com/in/peterskeadas/">Pete Skeadas</a>, Director of Business and Corporate Development, about the partnership they helped bring to life and what is coming next.

Q: How did this partnership with Uber come about?

Skeadas: Uber was looking for multiple ways for its users to reach out and get help if needed. They recognized the breadth and depth of our capabilities and expertise, not only with respect to security and monitoring, but also our technology. Our ability to deliver software through Safe by ADT, our mobile safety platform, in addition to our core offering of professional monitoring and specially trained agents resonated with them. Our agents are core to what we do and their ability to provide expert support and safety help to Uber users allows us to provide this service.

Q: How does our safety feature with Uber work?

Page: If an Uber user starts to feel uncomfortable or needs emergency help during a ride, they can go into <a href="https://www.uber.com/newsroom/ubers-new-safety-toolkit/">Uber’s Safety Toolkit</a> and <a href="https://www.youtube.com/watch?v=PGtDxeSockk">select “Contact safety agent,”</a> which connects them directly to an ADT agent. Whether they need reassurance or need to request emergency help to their location, they can communicate with our agents via text or phone call and our agents will respond accordingly.

Q: What will customers experience when they ask for help?

Page: Once a user requests help, we’re able to understand where they are and get details about their ride. Our agents will respond based on the information provided. Some users may want to chat or be on the phone with someone for reassurance during their ride. Additionally, if a situation were to escalate, the user can request emergency help from the ADT agent; in which case we’d contact their local emergency response center and get help sent to their location. In any case and for any type of user, we’re able to stay in contact with them throughout their ride.

Q: What does this partnership mean for ADT?

Skeadas: Our partnership with Uber is a validation of the quality, efficacy and all that is awesome about Safe by ADT and what the platform enables. For an organization the size of Uber to be using our technology daily across the U.S. is impactful and powerful. In my mind, this is another proof point of our transformation as an organization. We’re a company that provides safe, smart and sustainable solutions that empower people to protect and connect to what matters most, at home and beyond.

Q: What is next for Safe by ADT?

Page: We're proud of the work that we’ve done in the gig economy space in helping keep workers safe, especially in a field where they’re constantly interacting with new people. Now, we’re looking towards expanding that protection to enterprise employees and lone workers. There are millions of enterprise employees that have safety concerns as businesses shift models to meet customers where they are, and ADT is uniquely positioned to help.

ADT's Leah Page and Pete Skeadas go in-depth about ADT's new partnership with Uber that provides in-app live help from ADT safety agents.

Behind the scenes of ADT's new partnership with Uber, and what comes next - ADT

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ADT, the most trusted brand in smart home and small business security, <a href="https://www.uber.com/newsroom/ubers-new-safety-toolkit/">has partnered with Uber</a> to integrate ADT mobile safety solutions into the Uber app for riders and drivers. Uber users in the United States can now get live help, via phone or text, from ADT professional monitoring agents.

Uber joins a growing number of enterprise customers that utilize Safe by ADT to power their app-based mobile safety features. The Safe by ADT platform seamlessly integrates with app-based service providers to help protect millions of gig economy workers and patrons, providing them with access to reassurance and emergency services when they need it most, powered by ADT’s 24/7 professional monitoring.

“Uber’s partnership with ADT is a powerful endorsement of Safe by ADT and the trust they place in us to help protect riders and drivers who use its platform,” said Peter Skeadas, Director of Business&nbsp;and Corporate&nbsp;Development at ADT. “It also establishes ADT as a&nbsp;partner&nbsp;of choice when it comes to keeping&nbsp;mobile workers and patrons safe and continues to expand our&nbsp;presence&nbsp;beyond the home.”

Uber’s “Live Help from a Safety Agent” feature, powered by Safe by ADT, is fully integrated into the Uber app. Anyone who uses Uber can access <a href="http://adt.com">ADT’s 24/7 professional monitoring</a> while on a trip by tapping on the Safety Toolkit, and can receive reassurance if they are feeling uncomfortable during their ride or request emergency response, if needed.

Once a call or text exchange is initiated, an ADT agent can monitor an ongoing trip, stay in contact throughout the trip, and call 911 on the user’s behalf with key trip details, such as the vehicle’s make, model, license plate number and GPS location. In an emergency, providing these details directly to 911 is critical to saving time when every second matters.

“Being able to provide safety services from a recognizable and trusted brand like ADT in our Safety Toolkit will be invaluable in helping Uber users navigate&nbsp;uncomfortable situations,” said Rebecca Payne, Lead Safety Product Manager at Uber. “This new feature will give users additional peace of mind knowing that ‘Live Help from a Safety Agent’ is available right in the app whenever they need it.”

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ADT has partnered with Uber to provide users in the U.S. with live help, via phone or text, from ADT professional monitoring agents.

ADT partners with Uber to provide in-app safety features for riders and drivers nationwide - ADT

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In July, ADT once again joined forces with Habitat for Humanity to help families make owning a home a reality. Employee volunteers visited Greeley, Colorado, where they worked with two families to build a new house, and provided a security system and rooftop solar to make the home safe, smart and sustainable.&nbsp;

Meet both families and some of the ADT team members who volunteered on the Habitat for Humanity crew in this video.

Find out more about our volunteer program <a href="https://www.adt.com/about-adt/always-cares">ADT Always Cares</a>.

<a href="https://newsroom.adt.com/community-stories/denver-couple-lives-works-and-volunteers-together">Meet a couple</a> that not only works together at ADT, but has logged more than 1,500 volunteer hours together.

ADT joined forces with Habitat for Humanity in Colorado to build a new home, complete with a security system and rooftop solar. 

Habitat for Humanity homes get ADT support and upgrades - ADT

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Today marks a milestone in ADT’s long-term partnership with Google to create the next generation of smart home security solutions.&nbsp;&nbsp;

Building on the success of the Google Nest Doorbell integration in January, ADT will now sell, install and service the indoor Google Nest Cam, outdoor Nest Cam, Nest Cam with floodlight, Nest Wifi and Thermostats, plus Nest speakers and displays. The partnership combines the helpfulness of Google Nest devices with ADT’s trusted security, professional installation and monitoring service.&nbsp;

Adding Google Nest devices to an ADT-protected home is quick and easy&nbsp;&nbsp;

New and current ADT customers have the option to order Nest devices directly through ADT, have them professionally installed in their homes and begin streamlined Nest Aware billing through ADT. And, current customers can also opt to use ADT’s new <a href="https://newsroom.adt.com/blog/new-adt-virtual-assistance-program-brings-more-convenience-and-flexibility-to-residential-customers" target="_blank" rel="noreferrer noopener">ADT Virtual Assistance platform</a> to add select Nest devices to their ADT system themselves with support from a virtual ADT specialist. &nbsp;

Check out these Nest features to help you build out your smart home system:&nbsp;&nbsp;&nbsp;

Let ADT’s smart home pros add Google Nest cameras to your home&nbsp;&nbsp;

Now ADT customers have more reasons to celebrate with the availability of the Google Nest camera lineup and professional installation and setup from ADT smart home pros. ADT customers can now keep an eye on their home from virtually anywhere with indoor, outdoor, floodlight and doorbell cameras with the Google Home app, or check in around the house with a Nest Hub or Nest Hub Max, also available with professional installation and setup through ADT.&nbsp;&nbsp;&nbsp;

<a href="https://www.adt.com/products/google-nest-cam-indoor">Indoor Nest Cam</a> and <a href="https://www.adt.com/products/google-nest-cam-outdoor">Outdoor Nest Cam</a>

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<a href="https://www.adt.com/products/google-nest-cam-with-floodlight" target="_blank" rel="noreferrer noopener">Nest Cam with floodlight</a>

<a href="https://www.adt.com/products/google-doorbell-camera" target="_blank" rel="noreferrer noopener">Nest Doorbell</a>&nbsp;

Better Energy Management with Smart Thermostats&nbsp;

ADT is proud to offer more sustainable energy solutions to our customers with the addition of the Nest Learning Thermostat and Nest Thermostat. For even greater sustainable home energy solutions, check out <a href="https://www.goadtsolar.com/" target="_blank" rel="noreferrer noopener">ADT Solar</a> to make the switch to a solar-powered safe and smart home.&nbsp;&nbsp;

<a href="https://www.adt.com/products/google-nest-learning-thermostat" target="_blank" rel="noreferrer noopener">Nest Learning Thermostat</a> and <a href="https://www.adt.com/products/google-nest-thermostat" target="_blank" rel="noreferrer noopener">Nest Thermostat</a>

Google Nest is the perfect addition to your ADT-protected home&nbsp;&nbsp;

Adding Google Nest smart home devices to your ADT-protected home is a great way to stay more connected for greater peace of mind.&nbsp;&nbsp;

1 Familiar faces not available on Nest Cams used in Illinois.&nbsp;&nbsp;

2&nbsp;10 days of 24/7 continuous video history is not available on Nest Doorbell, even with the optional wired installation and upgrade to Nest Aware Plus.&nbsp;&nbsp;

3 Independent studies conducted in the U.S. showed that Nest thermostats saved people an average of 10% to 12% on heating and 15% on cooling. Individual savings are not guaranteed. Learn more <a href="https://nest.com/thermostats/real-savings/">here</a>.

4 Alerts can notify you of a potential issue with an eligible HVAC system. They’re meant to provide helpful information, not an endorsement, representation, or warranty of any kind about the health of your HVAC system. Alerts aren’t intended to replace a diagnosis by a qualified HVAC professional&nbsp;

Today marks a milestone in ADT’s long-term partnership with Google to create the next generation of smart home security solutions. Building on the success of the Google Nest Doorbell integration in January, ADT will now sell, install and service the indoor Google Nest Cam, outdoor Nest Cam, Nest Cam with floodlight, Nest Wifi and Thermostats, plus Nest speakers and displays.

ADT now sells, installs and services more Google Nest products to make your home safer, smarter and more sustainable - ADT

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