More than a billion people around the world are celebrating Earth Day 2023. At ADT, we’re joining them, and more importantly, we share in the responsibility of caring for our planet every day of the year. We empower people to protect and connect what matters most, with safe, smart and sustainable solutions. Our people take “sustainable” to heart — it’s more than just a buzzword.
This week, ADT launched its Sustainability Business Employee Resource Group (BERG) for employees to drive positive change and promote environmental stewardship both inside and outside of our company. Our Sustainability BERG is led by its ADT employee members, who will direct the BERG’s strategy and work to shape company sustainability policies.
I’m proud of the work ADT does year-round to respect the environment, but I want to highlight a few key initiatives in the past year.
- In 2021, ADT launched its Virtual Assistance program, allowing customers to replace, add or troubleshoot ADT smart home security devices with the help of an ADT specialist via video. Since the program’s launch, we have scheduled more than one million virtual appointments. Today, more than 40% of our service requests are virtual. Not only does this save customers time and money, but we have significantly reduced our vehicle trips per day, which in turn, reduces our carbon footprint.
- Last Mother’s Day weekend, 30 ADT volunteers partnered with Habitat for Humanity to help build a safe, smart and sustainable home for a mother in Boynton Beach, Florida. The home was presented to its new owner with an ADT security system, with plans to deliver an ADT Solar rooftop solar system this year. Once this happens, it will be the first Habitat for Humanity home with a smart security system and rooftop solar.
- Our ADT Commercial branch near Seattle is leading the charge on electronic-waste recycling efforts. The employees at this branch sort e-waste for recycling. Most municipalities don’t offer curbside e-waste recycling, which could lead to missed opportunities for reuse of these materials. With device use and disposal increasing, this is an important initiative and an opportunity to properly dispose of e-waste materials.
- Over the professional football championship weekend in February, ADT employees volunteered in Glendale, Arizona, to clean up local parks. Our ADT employees care about creating safe and sustainable spaces in the communities we serve.
ADT is always innovating, and we keep sustainability top of mind while doing so. I’m proud to work for a company with an “every-day-is-Earth-Day” mentality. It’s who we are as a business. Happy Earth Day from ADT!