Every day, millions of customers trust ADT devices to help keep them, their homes and their businesses safe. This is why all of the residential and small business products that ADT sells and installs go through a rigorous testing process at the ADT Engineering Technology Center in Boca Raton, Florida.
Founded in 2011 following ADT’s acquisition of Brinks, this 10,000-square foot building is home to seven employees — plus an additional three in Dallas, Indianapolis, and Philadelphia — each subject matter experts in their own right, with a combined experience of nearly 175 years.
The team puts this experience to good use conducting hardware certification and testing on every device ADT puts into a customer’s home or small business. The certification process on a single product can take anywhere from a few weeks to more than a year. There are no shortcuts taken. Components going into an ADT home security system have to protect the customer — and the products themselves — from both the mundane (lightning strikes) and the nefarious (cyber-attacks).
But experience and dedication aren’t the only differentiators for the ETC. The lab also houses state-of-the-art equipment and facilities uniquely designed to test products in nearly every conceivable environment, including a walk-test room. One of only two in North America, this room enables all manner of motion detector testing. A nearby collection of servers mimics one of ADT’s nine central monitoring stations. Temperature chambers encase new Google products. These represent just a fraction of the lab’s capabilities.
The work being done in the ETC represents a significant shift for ADT. The country’s largest integrator of smart home security systems has evolved into a smart home innovator. There’s good reason to believe many new inventions will come from the ETC, inventions that will provide an array of safe, smart and sustainable solutions to customers, all while empowering them to protect and connect what matters most.