The multifamily industry is evolving fast, and in 2025, smart home technology is no longer a luxury — it’s a strategic advantage. From boosting operational efficiency to enhancing the resident experience, smart tech is proving to be the secret weapon property managers need to stay competitive and profitable.
The multifamily pain points that never sleep
Whether you’re managing a small portfolio or hundreds of units across multiple locations, you know the challenges:
● Rising energy costs that eat into profit margins
● Maintenance teams that are stretched thin and juggling multiple issues
● Security concerns for both units and common areas
● Tenant turnover and the constant battle to attract new residents
Sound familiar?
How smart tech helps solve it all
Smart locks: Security without the headaches
Say goodbye to lost keys, rekeying costs and unauthorized access. Smart locks let you manage unit access remotely, offer convenient entry for residents, and provide better control during move-ins and maintenance.
Smart thermostats: Lower bills, happier tenants
Smart thermostats help reduce energy usage in vacant or underused units — cutting utility costs by up to 20% according to Parks Associates. Tenants also appreciate the ability to personalize their space, which can help with retention and satisfaction.
Leak detectors: Detect issues before they turn into bigger problems
Unnoticed leaks are one of the most expensive maintenance issues in multifamily properties. Smart leak detectors alert your team quickly, helping prevent more serious water damage and avoiding costly repairs. Leak detectors can also reduce insurance premiums by reducing risk.
Automation and monitoring: Less chaos, more control
Smart automation tools, such as remote access management and system alerts, reduce the load on your team, freeing them up for high-value tasks. That means fewer headaches and more streamlined operations.
A better living experience = higher retention
Smart technology isn’t just about saving you time and money — it’s about creating a modern, tech-forward living experience that today’s renters expect. Tenants love the convenience, safety and personalization that come with smart apartments. It makes your property stand out in a competitive market.
Real-world win: Smart tech that boosted NOI
One of ADT's clients, a large regional operator with multiple low-rise multifamily properties, recently implemented a smart technology upgrade across two communities. The results?
● A 17% drop in energy expenses
● A 38% reduction in maintenance work orders
● Improved tenant satisfaction scores
● A noticeable bump in lease renewals
And the best part? These improvements translated directly to a higher Net Operating Income (NOI) and stronger long-term asset value.
Why 2025 is the time to make your move
Smart tech adoption in multifamily is no longer a “nice-to-have.” It’s becoming a must-have to stay ahead. The earlier you adopt, the sooner you'll see the benefits — lower costs, more efficient teams, and properties tenants don’t want to leave and can’t wait to get into.
Ready to make your properties smarter, more efficient and more attractive to residents? Let’s talk about how we can help you make that happen — starting today.